Working Together to Keep You Safe

At Cascade Dental, we are continually focused on the health and wellbeing of our team and our patients. As we continue to follow the social distancing guidelines passed down from the federal, state, and local leadership, our team at Cascade Dental has realized the continued importance of strong and on-going relationships.

We want you to know that we are here for you!

Where We’ve Been

When we think about the individuals that bring us joy in fulfilling our vision for health and well-being, we immediately think of you, our patients, and friends. We miss you greatly and are continuing to find ways of connecting with you regularly and being available for you in any way possible

The original goal of the reduction to Emergency Care only was to suppress the spread of the virus and reduce the use of protective masks, surgical gowns, and other personal protective equipment (PPE) that hospitals and clinics found in short supply. This also gave us an opportunity to reinforce what we have always done when it comes to sterilization and infection controls, as well as implement additional steps to make sure that every patient can be assured of a safe dental experience.

We are very excited to announce that our office is open. We have been working diligently to replenish our supplies that were donated so that we are ready with a new schedule in place that ensures the safety and comfort for both team and patients, as we return to full care and service. Our team has been personally calling each patient whose appointments were canceled due to the shut down. If you have not received a phone call to reschedule, please do not hesitate to call the office and inquire about your upcoming appointment as we will be fully staffed on May 18th, 2020. We have several new scheduling options that are designed to address individual oral healthcare needs and medical risks that will help us maintain a safe and sterile environment.

We also know that during these unprecedented times obstacles like additional time off from work and financial concerns can be barriers to ideal care. We have also taken this time to evaluate our patient finance options and same-day dentistry solutions with the intention of making sure dentistry remains affordable with minimal time expended for all those in need.

Rest assured, Cascade Dental, as always, will place the health and well-being of our team and our patients first. We will continue to reach out and update you on a regular basis through various forms of contact. Please follow us on Facebook, Instagram and Twitter for up to date information as well as tips and resources on how to maintain your oral hygiene at home during these times.

What We’re Doing
  • Please complete the Pre-Screening Form two days before your appointment.
  • Each patient will have their temperature taken at check-in.
  • Hand sanitizer will be available throughout the office.
  • Each team member will be wearing personal protective equipment (PPE). This PPE will be changed out with each patient appointment.
  • Additional time has been scheduled between appointments for thorough and deep cleaning of the treatment room.
  • Hourly disinfection of all hard surfaces and high traffic areas in both the front office, back office and staff break room.
  • We added medical-grade air purifiers throughout the office. The high-efficiency H13 HEPA filter (higher rated than True HEPA) is tested to removed 99.97% of particles down to 0.1 microns. This medical-grade filter easily catches pollen, dust mites and other tiny airborne particles you can’t see.
  • We are offering pre-payment at time of reminder call (2 days before) as well as Text to Pay or debit/credit card transactions while in the operative chair which will help reduce the number of personnel interactions while you are here.
What You Can Do
  • Use the hand sanitizer station at the front door prior to check-in.
  • Please leave family members at home to limit the number of people in the practice.
  • If you have a fever or feel sick, please let us know. We will reschedule your appointment for two weeks later.
  • Maintain social distancing with 6 feet or more with other patients and our front office team.
  • We will let you know when we are ready for you and you can avoid the reception area and go straight back to a clean and sterilized treatment room.
  • When you arrive, call us from your car. We will let you know when we are ready for you and you can avoid the reception area and go straight back to a clean and sterilized treatment room
  • Tell your friends and family about your visit. We will provide the same healthy environment for them to have any necessary treatment completed.

We look forward to seeing you all again and catching up with you at your next appointment.

Stay Healthy,

Your Cascade Dental Team

Questions? Send Us A Message

Please follow our social media channels for additional information over the next few weeks.

Do you have any questions? We are happy to answer any questions that you have. Please fill out the form, and one of our team members will contact you.